10 Frequently Asked Tuition Questions
For Parents and Students
1) How do i request for a tutor?
2) Is it safe to submit my personal information to MySingaporeTutor?
3) How do I verify the tutor's qualification?
4) What will happen before the first tuition lesson?
5) What will happen after the first tuition lesson?
6) How much do our tuition agency charges for finding a tutor for me?
7) So what does MySingaporeTutor earns?
8) How do I pay?
9) What should I do if I want a change of tutor at any point of time?
10) Can I cancel my first tuition lesson?
- Fill up the free Student Registration Form. After submitting the form, MySingaporeTutor will find a suitable tutor for you and updates you accordingly.
2) Is it safe to submit my personal information to MySingaporeTutor?
- Yes, our tuition agency will keep your personal informations confidential and safe. We will not use or abuse it without your acknowledgement.
3) How do I verify the tutor's qualification?
- For additional verification, MySingaporeTutor encourages tutors to upload their qualification certificate although it is optional. Tutors are also required to bring their qualification certificates on the first lesson for your own verification.
- If you find that the tutor's qualification is inaccurate, please contact our tuition agency immediately. You may also choose to change the tutor for free by informing us immediately. However, you will have to pay the tutor if you attended finish the tutor's lesson.
4) What will happen before the first tuition lesson?
- Our tuition agency will find the most suitable tutor for you and updates you on his qualification, contact number and etc. The tutor will contact and discusses with you about the lesson date, time, price and etc.
- MySingaporeTutor's Tuition Rate acts as a guide and shows the average tuition rates for the past 6months. However, the final tuition rate is decided between you and your tutor.
5) What will happen after the first tuition lesson?
- Depending on the tutor's performance, you may choose to accept or reject him. Our tuition agency will call and confirm with you after the lesson.
- If you chooses to accept him, we will send a mail with all the appropriate payment instructions.
- If you chooses to reject him, you will have to pay the tutor for his first lesson. We will find another tutor for you.
6) How much do our tuition agency charges for finding a tutor for me?
- Free! MySingaporeTutor charges no cost for finding a tutor for you.
7) So what does MySingaporeTutor earns?
- Our tuition agency earns a 50% commission from the tutor's first month pay. Instead of paying the total monthly fee to the tutor, we will collect 50% of the first monthly tuition fee on the 2nd week of your tuition. The remaining 50% of the monthly fee will go to the tutor on the 4th week of your tuition.
8) How do I pay?
- We will ask for your payment preferences. Payment can be done by ATM transfer, online ATM transfer, PayPal Transfer and deposit the cheque at POSB Bank.
9) What should I do if I want a change of tutor at any point of time?
- Contact us for a replacement. It will still be totally free. However, you will still need to pay the amount of lesson you attended to the tutor.
10) Can I cancel my first tuition lesson?
- Yes, you may cancel your first tuition lesson with our tutor if you inform us and the tutor, preferably at least 48hours in advance. This is to prevent any miscommunication between us and the tutor.